Frequently Asked Questions

Everything you need to know about your elite racing setup.

What is the estimated shipping time for MOZA Racing products?

Orders are typically processed within 2-5 business days. Shipping times vary by region, but most domestic deliveries arrive within 7-14 business days via our global distribution network.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are MOZA Racing wheel bases compatible with consoles?

While most of our lineup is designed for PC, specific models like the R3 bundle are officially licensed for Xbox. For other bases, third-party converters may be required for console connectivity.

What is your return policy for sim racing hardware?

We offer a 14-day return window for products in their original packaging and condition. Please note that restocking fees may apply for items that have been opened or used.

Does my MOZA hardware come with a warranty?

Yes, all MOZA Racing hardware includes a standard 12-month limited warranty covering manufacturing defects and hardware failures under normal use conditions.

How do I update the firmware on my MOZA devices?

Firmware updates are managed through the MOZA Pit House software. Simply connect your device via USB and follow the prompts within the software to ensure your gear is running the latest version.